General Terms and Conditions and Customer Information

• General Terms and Conditions:
  1. 1 Basic provisions
     1. The following terms and conditions apply to all contracts that you conclude with us as a provider (Contour Festival Organizations Föreningen Jamaicansk Kultur) via the website https://jamaicafestival.se/tickets-static/. Unless otherwise agreed, the inclusion of any terms you may have used is contradicted.
     2. A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

• Conclusion of the contract
  • The subject of the contract is the sale of Jamaica independence Festival tickets. The Jamaica independence Festival tickets purchased from us entitle you to use the service described in the respective ticket offer. The event tickets are provided by third-party providers – hereinafter referred to as organizers. As the seller of the tickets, we are intermediaries for third-party services; The debtor who is the service specifically designated in the tickets is exclusively the respective event organizer. By issuing the ticket, the organizer enters into the obligation to provide the service described in the ticket.
  • As soon as the respective ticket offer is posted on our website, we make you a binding offer to conclude a purchase contract under the conditions specified in the item description.
  • The purchase contract is concluded via the online shopping cart system as follows: The tickets intended for purchase are placed in the “shopping cart”. You can use the corresponding button in the navigation bar to call up the “shopping cart” and make changes there at any time. After calling up the “Checkout” page and entering your personal data as well as the terms of payment and shipping, all order data are then displayed again on the order overview page. If you use an instant payment system (e.g. instant transfer) as the payment method, you will either be taken to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system. If you are forwarded to the respective instant payment system, make the appropriate selection or enter your data there. You will then be redirected back to the order overview page in our online shop. Before submitting the order, you have the opportunity to check all the information here again, to change it (also using the “back” function of the Internet browser) or to cancel the purchase. By submitting the order via the “buy” button, you declare the legally binding Acceptance of the offer, whereby the purchase contract is concluded.
  • Your requests for the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.g. by e-mail), which you can accept within 5 days.
  • The processing of the order and the transmission of all information required in connection with the conclusion of the contract takes place via e-mail, in some cases automatically. You must therefore ensure that the e-mail address you have given us is correct, that the receipt of the e-mails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.
• Right of retention, retention of title
  • You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
  • The goods remain our property until the purchase price has been paid in full.
• Liability
  • We are fully liable for damage resulting from injury to life, limb or health. Furthermore, we are liable without restriction in all cases of intent and gross negligence, in the case of fraudulent concealment of a defect, in the case of assumption of the guarantee for the condition of the object of purchase and in all other legally regulated cases.
  • Liability for defects within the framework of the statutory warranty is based on the relevant regulation in our customer information (Part II).
  • If essential contractual obligations are affected, our liability for slight negligence is limited to the foreseeable damage that is typical for the contract. Essential contractual obligations are essential obligations that arise from the nature of the contract and the violation of which would jeopardize the achievement of the purpose of the contract, as well as obligations that the contract imposes on us according to its content in order to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance you can regularly rely.
  • In the event of a breach of insignificant contractual obligations, liability for slightly negligent breaches of duty is excluded.
  • According to the current state of the art, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. In this respect, we are not liable for the constant or uninterrupted availability of the website and the service offered there.
• 5 Choice of law, place of performance, place of jurisdiction
  • German law applies. For consumers, this choice of law only applies insofar as it does not withdraw the protection granted by mandatory provisions of the law of the state of the consumer’s habitual residence (principle of favorability).
  • The place of performance for all services arising from the business relationship with us and the place of jurisdiction is our registered office if you are not a consumer but a businessman, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your domicile or habitual abode is not known at the time the action is filed. The authority to appeal to the court at another legal place of jurisdiction remains unaffected.
  • The provisions of the UN Sales Convention expressly do not apply.

__________________________________________________________________________II Customer information 1. Identity of the seller Contour Festival Organizations Föreningen Jamaicansk Kultur Spånga stationsväg 75

16351 Spånga

Telephone: +46 (0) 704158804 Email: Jamaicanskakulturforeningen@gmail.com

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at http://ec.europa.eu/odr2 Information on the conclusion of the contract The technical steps involved in concluding the contract, the conclusion of the contract itself and the Possibilities for correction are made in accordance with

2 of our General Terms and Conditions (Part I).

1. Contract language, contract text storage
2. 1. Contract language is Swedish and English
3. 2. We do not save the full text of the contract. Before sending the order via the online shopping cart system, the contract data can be printed out using the print function of the browser or saved electronically. After we have received the order, the order data, the information required by law for distance contracts and the General Terms and Conditions will be sent to you again by email.
4. 3. If you request an offer outside of the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by e-mail, which you can print out or save electronically.
5. Essential features of the goods or service the essential features of the goods and/or service can be found in the respective offer.
6. Prices and terms of payment
7. 1. The prices listed in the respective offers and the shipping costs represent total prices. They include all price components including all applicable taxes.
8. 2. The shipping costs are not included in the purchase price. They can be called up via a correspondingly designated button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free delivery has been promised.
9. 3. If delivery is made to countries outside the European Union, additional costs for which we are not responsible may be incurred, such as customs duties, taxes or money transfer fees (bank transfer or exchange rate fees), which you must bear. You must also bear the costs incurred for the money transfer in cases where the delivery is made to an EU member state but the payment was made outside the European Union.
10. 4. The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.
11. 5. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.
12. Terms of delivery
13. 1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.
14. 2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the contractor or another person designated to carry out the shipment.
15. Statutory liability for defects Liability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I). These General Terms and Conditions and customer information were created by the Handlebody’s lawyers, who specialize in IT law, and are constantly checked for legal conformity. Handlebody Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. last update: 04.10.2022
16.  

General Terms Venue

General Terms and Conditions of the Organizer I. GENERAL Provisions II. HOUSE RULES Festival Site III. PARKING AND CAMPING REGULATIONS.

1. GENERAL REGULATIONS 1. We do not recommend bringing young children to the festival, as a music festival is a considerable burden (volume, etc.) for children. The participation of young people in the festival is determined by the parents on the basis of personal custody rights – taking into account the Youth Protection Act. According to the German Civil Code (BGB), parents have the obligation and the right to care for the minor child (under 18 years of age). Ultimately, the parents make the decision about travel to and staying at the festival. Children and young people under the age of 16 may only be on the event site if accompanied by one of their legal guardians or with the written permission of one of their legal guardians, a copy of the identity card of the legal guardian and accompanied by a legal guardian. Restrictions on dispensing and consuming alcoholic beverages, dispensing tobacco products and smoking apply. During a youth protection check, drunk or smoking children and young people are sent home. Young people aged 16 or 17 may only be on the entire festival site and camping sites with the written permission of their legal guardians. Young people between the ages of 16 and 18 may only be on the event site after midnight with the written permission of their legal guardians. The permit must be carried by the young person for the entire duration of the event and must be presented in the event of any checks. A copy of the identity card of the legal guardian must be submitted with the written permission. The statutory provisions of the Youth Protection Act (JuSchG) apply. 2. The contractual and legal liability of the organizer for his own actions or those of others is generally limited to cases of intent and gross negligence. This does not affect the liability of the organizer for initial impossibility and for the breach of contractual obligations (so-called cardinal obligations) and liability for damage resulting from injury to life, limb or health, which is due to a negligent breach of duty by the organizer or an intentional or negligent breach of duty breach of duty by a legal representative or vicarious agent. 3. Tickets for the festival can only be purchased from the official ticket offices and the organizer’s online shop. Counterfeit tickets are not accepted and holders of such tickets must expect a police investigation
2. The following applies to visitors with a three-day festival ticket: When entering for the first time, the tickets are completely validated, visitors are given a wristband. This replaces the exit ticket. When re-entering the festival site, the undamaged wristband must be shown; otherwise there is no entitlement to renewed admission. The above regulation does not apply to visitors with a one-day ticket. If visitors leave the site with a one-day ticket, re-entering the site with the paper wristband is not permitted. 5. Upon admission to the event site, a security check will be carried out by the security service for reasons of security and order as well as to avoid waste. It is forbidden to bring glass bottles, PET bottles, glass containers, bottles, cans, plastic canisters, cool bags or other heavy containers, torches, pyrotechnic objects, weapons of any kind or other dangerous objects onto the event site. In such cases, the organizer is entitled to refuse entry to the event if visitors are not willing to hand over the above-mentioned items to the admission control. 6. Only 35mm cameras and mobile phones with camera functions are permitted on the event site. SLR cameras, cameras with zoom lenses or any type of video function are not permitted. Video cameras and audio recording devices of all types such as tape recorders, MP3 recorders and Dictaphones are also prohibited. The organizer can refuse visitors entry to the event site if visitors are not willing to leave the unauthorized devices behind or hand them in at the entrance control (whereby there are no claims against the organizer for a possible loss of the device in question). 7. Visitors irrevocably consent to the free use of their likeness and voice for photographs, live broadcasts, broadcasts and/or recordings of image and/or sound recordings by the organizer, their agents or other third parties are created in connection with the event, as well as their subsequent use in all current and future media (such as in particular in the form of audio and video recordings and digital distribution, e.g. via the Internet). 8. If there is an important reason, in particular if visitors commit crimes (e.g. physical harm, theft, drug dealing) or set off fireworks on the event site, the organizer is entitled to exclude visitors from the event. If the organizer makes use of his right of exclusion, the admission ticket loses its validity. A claim for renewed admission or a refund of the purchase price is excluded. 9. The organizer is only liable for hearing damage and other health damage if he and his vicarious agents are guilty of intent or negligence or if a duty to ensure safety has not been fulfilled. Visitors should avoid being in close proximity to the loudspeaker boxes; Appropriate barriers must be observed. The use of earplugs is strongly recommended, especially near the stages. 10. This admission ticket is no longer transferable once it has been validated. Commercial resale of the tickets is not permitted. The tickets may not be sold privately at a higher price than the printed ticket price plus documented fees that were charged when the ticket was purchased. Finally, it is expressly forbidden to use the tickets for raffle purposes and/or to conduct sweepstakes. A violation of these conditions leads to the loss of admission without compensation, i.e. the ticket loses its validity in this case and the organizer is entitled to confiscate this admission ticket without compensation. If the ticket is lost, there will be no replacement. 11. In the case of open-air events, the erection of tents on the event site is prohibited. Camping is only permitted on the signposted tent and camping sites. The entire camping area is not opened at the same time, but in sections as required. Wild camping is prohibited and will be prosecuted by the authorities. Environmental protection and the principles of waste avoidance and correct waste disposal must be observed. The unauthorized creation of fireplaces on camping areas or parking lots is prohibited due to the resulting fire hazard. 12. Buyers are responsible for their own travel to the event and park the car at their own risk. Wild parking is prohibited and will be prosecuted by the authorities; Vehicles may only be parked in approved parking areas or parking lots (chargeable). The organizer expressly points out that the parking and camping areas are separate. The posted parking or camping regulations also apply, and the instructions of the security staff must also be followed in this respect. 13. There is no entitlement to the use of a specific park and/or campsite. Parking spaces are allocated by the organizer’s security personnel. The escape and rescue routes must be kept clear of any structures at all times. 14. Festivals may have program changes. In the event of the cancellation of individual artists (groups), the organizer will endeavor to find a suitable replacement; the visitor has no claims due to the cancellation of individual artists (groups). Access to event areas with a limited capacity is only granted within the framework of the officially approved spectator capacities. If the admission volume is exhausted, the organizer is able to temporarily restrict access without this justifying a claim for a partial refund of the ticket price. 15. For security reasons, the organizer can temporarily or completely vacate and cordon off individual parking and campsite areas or other areas of the festival site without this justifying a claim for a partial refund of the ticket price. The relevant instructions of the organizer or the instructions of the persons and companies commissioned by him must be followed immediately in order to avert danger to life and limb. 16. The concert will take place in all weather conditions. 17. In addition, the current notices and the instructions of the security staff on site, as well as the current information on the official homepage of the organizer (www.jamaicafestival.se) II1. Upon entering the festival grounds, visitors submit to these house rules. 2. The orders of the security forces must be followed. 3. Entering the festival site is only permitted with an undamaged festival wristband. 4. Obviously drunk or comparably conspicuous visitors have no right to be admitted to the festival site. 5. Upon entering the festival site, all persons (body check) and their bags and rucksacks are searched for prohibited items. Prohibited items include but are not limited to: Shooting, cutting, stabbing and other weapons of all kinds b. Saws, axes, hatchets and similar tools c. Fireworks, sparklers, star throwers and other pyrotechnic objects of all kinds (including Bengal fire) d. Chairs, seating furniture and seating e. RECORDING EQUIPMENT: professional audio, photo and video equipment is prohibited f. OTHER: animals, bulky objects such as: flagpoles, umbrellas, motorcycle helmets, other camping equipment. If in doubt, please contact one of the responsible supervisors; he then decides. Carrying such items can lead to visitors being turned away and excluded from the event; Items of this type that you are bringing with you may be taken to depositories for prohibited items at the entrances. Permitted items include but are not limited to Personal clothing h. mobile phones. Disposable cameras, pocket camerasj. There are free drinking water taps on the festival site. Only non-alcoholic beverages in originally sealed Tetrapak containers up to 1l can be taken to the festival site. 6. Escape routes and stairs may not be used as seating and must be crossed quickly. 7. Animals are not allowed on the festival grounds. 8. The organizer is not liable for damage and losses incurred by the user and visitors as a result of burglary, theft, fire, natural phenomena, force majeure or other occurrences. Valuables can be deposited in lockers in the luggage room. 9. During the event, waste must be disposed of in the bins and containers provided for this purpose. 10. The Youth Protection Act applies to all event areas11. Urinating outside of the designated toilets and facilities is not permitted. 12. Willful damage to any objects and facilities is prohibited and will be prosecuted as vandalism. 13. Stepping on ramparts, climbing fences, light poles, buildings, electrical boxes, sanitary stations, mobile toilets and other infrastructure facilities on the entire event site is prohibited. 14. Persons who are on the fenced event site without authorization will be reported for fraudulent performance (§ 265a StGB) and trespassing (§ 123 StGB)! 15. Consideration should be shown towards other festival visitors. 16. Failure to comply with the house rules can result in complete exclusion from the event. 17. Any endangerment of other visitors – e.g. burning off fireworks (including Bengal fire) – is strictly prohibited and will lead to exclusion from the event. 18. If you are excluded from the event, the admission ticket loses its validity. A claim for renewed admission or a refund of the purchase price is excluded. III. PARKING AND CAMPING REGULATIONS 1. By entering a park and camping site, visitors submit to these park and camping regulations. 2. The orders of law enforcement and security services are to be followed; they apply in addition to these regulations. The Road Traffic Act (StVO) applies to the entire event site and in the parking and camping areas. Incidentally, access to the camping areas and the event site is restricted. In the area of ​​the event site and the parking areas, you must always drive at walking speed. Only vehicles with a permissible total weight of up to 3.5t including car trailers may be parked in the parking areas. Exceptions are mobile homes, caravans, folding trailers and car buses, which may be parked in the specially designated areas for an additional fee. 3. Parking authorization does not apply if the parked vehicle does not have liability insurance and/or has had its stamp removed and/or does not have an official registration number with a valid inspection sticker and/or the vehicle has a leaky tank/engine or is otherwise in an unroadworthy condition or in a condition should emanate from the danger, has been turned off. 4. Wild parking is prohibited and will be prosecuted by the authorities; Vehicles may only be parked in approved and designated parking areas or parking lots. Vehicles that are parked outside of designated parking areas or on driveways or in rescue lanes that impede passage can be towed away without warning. The polluter bears the resulting fees. 5. Wild camping outside designated areas is prohibited and will be prosecuted by the authorities! Visitors may only use the signposted camping areas. 6. There is no entitlement to the availability of a specific parking or camping area. The parking and camping areas will be opened as required and assigned to visitors by folders. The escape and rescue routes must be kept clear of any structures at all times. 7. Vehicles parked in parking lots are not guarded. Parking vehicles is at your own risk. Security personnel are used for instruction and for checking access authorizations, not for guarding the vehicles. 8. The liability of the organizer for damage caused by theft or damage to the vehicles parked in the parking lot is excluded. 9. The event takes place in all weather conditions. For security reasons, the organizer can temporarily or completely clear and cordon off individual parking and campsite areas or other areas of the festival site without this justifying a claim for a partial refund of the ticket price. 10. Entering a camping area is only permitted with an undamaged festival wristband or a valid festival pass. 11. Luggage may be transported from the parking area to the camping area with the aid of handcarts, hand trucks or push-bar trolleys; it is not permitted to take car trailers onto the camping sites. 12. Upon entering a camping area, persons and their luggage will be selectively screened and searched for prohibited items. 23. During the event, waste must be disposed of in the bins and containers provided at the waste collection points set up for this purpose. Additional rubbish bags are distributed free of charge to keep the area clean. 24. Paths, facilities and all campsite facilities are to be kept clean and treated with care. This also applies to the toilets, showers and washrooms provided. 25. Urinating outside of the designated toilets is not permitted. 26. Pollution of water bodies is prohibited. 27. The Youth Protection Act applies to all parking and camping areas. 28. Willful damage to trees and groups of trees on parking lots and campsites and adjacent wooded areas is prohibited and will be prosecuted as vandalism! 29. Persons who stay on the fenced camping site without authorization will be reported for fraudulent performance (§ 265a StGB) and trespassing (§ 123 StGB). 30. Consideration should be shown towards other users of the space. 31. Smoking is not permitted in wooded areas. 32. Failure to comply with the parking and camping regulations may result in temporary or complete exclusion from the event. 33. At the end of the stay, the pitches must be left in a tidy condition. 34. Dismantling, cleaning your own space, waste disposal and departure must be done by Monday 12:00 p.m., at which point all parking and camping areas close. 35. In addition to the parking and camping regulations, the current notices and the instructions of the security personnel on site apply, as well as the current information on the official homepage www.summerjam.de

• MEASURES IN THE EVENT OF STORM AND THUNDERSTORM The weather is a constant companion for all visitors at any open-air event. For better with a summer breeze or for worse with strong thunderstorms and gale force winds. Weather sometimes occurs at very short notice, in particular strong thunderstorms, lightning, hail and strong gusts. We will keep you informed about the current weather throughout the festival days, including the weather warning from the German Weather Service (DWD). Current information is available to you via the festival app, Facebook, Twitter and the video screens on the stages. Basically, the maintenance of self-competence applies. That means you have to find out about the existing escape and rescue options on site. You determine your behavior in bad weather, for example. Instructions on how to behave in thunderstorms with lightning strikes: – The safest place at a festival in the countryside is the car in a storm. Please offer other festival visitors a place if this is possible. – look for the lowest point in open terrain and squat down with your feet together – trees offer no protection! – Don’t stand close to each other in groups and DO NOT hold hands! – Keep away from structures, metal fences, light poles & flagpoles etc. – min. 3m distance – do not stay in the water during a thunderstorm – lock your tents and secure loose objects before you go to the festival site. If a bad weather situation is clearly recognizable for the festival area, the program may be interrupted. Please follow the instructions, observe the above-mentioned rules of conduct and familiarize yourself early on with the shortest routes to the designated evacuation areas and emergency exits. In this case, we will constantly inform you about the current weather situation via social media and if necessary. communicate through stage announcements and notices on the LED boards. http://www.hfuknod.de/hfuk-wAssets/docs/jugendfeuerwehr/Gewitter-Verwesensregeln.pdf